Troubleshooting NIC Drivers in WinPE for SCCM 2012 Mar27

Troubleshooting NIC Drivers in WinPE for SCCM 2012

Originally posted at adamfowlerit.com This is one of the problems that every SCCM (System Center Configuration Manager) admin will come across. You’re trying to deploy an image to a PC from PXE booting, and you can’t get the list of task sequences to show up. The PC will reboot, and you’ll wonder what happened. There’s several different ways to troubleshoot this, but it’s most likely network card drivers required in your Boot Image in SCCM. Where do you start on this though? There’s a couple of things to enable/set to make it a little easier. First, enable command support on both your x86 and x64 boot images (Software Library > Overview > Operating Systems > Boot Images). This will allow you to press F8 when running WinPE from a task sequence, which brings up a command prompt to let you check things like log files. The other setting I recommend is making custom Windows PE backgrounds (same screen as the command support option). Have one for your 32 bit Boot Image, and a different one for your 64 bit. This means when something fails, you can tell at a glance which boot image was used and troubleshooting accordingly. Back to working out your NIC issue. If the task sequence is bombing out early on, press F8 to get your command prompt, then use the command ‘ipconfig’ If you see hardly any information, including the lack of an IP address then it’s a strong indicator that the correct NIC driver isn’t loaded. I’m going to guess you’ve checked the network cable is plugged in 🙂 To work out what NIC driver is required can be tricky. If your hardware came with an OS already loaded, or a recovery disk, you can load that up and from...